Account Coordinator
Recruitics

Lafayette, California

Posted in Recruitment Consultancy


This job has expired.

Job Info


Data-Powered Recruitment Marketing Platform
*Our mission is to make it easy for companies to attract and hire great talent*

Powered by marketing professionals, Recruitics, helps the most identifiable brands successfully attract their workforce through proven data-driven strategies, marketing, and advertising. Our specialty is building client confidence on a solid foundation of emerging tech, creative media, and client services. Together, we strive to set an example for our company, clients, and competitors in work-life flexibility, career growth, and diversity.

We're a fun group of people who love coming to work and living the Recruitics values: We think, and act, as entrepreneurs, we do things the right way, we work together to provide personal customer service, and we make data-driven decisions.

*Job Summary *

Reporting to the Director, Client Services, the Account Coordinator generally supports anywhere from one to three account teams in pursuit of delivering an exceptional experience to our clients.  Account Coordinators serve as the initial point of contact for client communications, and they are primarily responsible for; reporting, call tracking, note taking, and performing tasks related to client budgets (like creating and executing sales orders, purchase orders etc).   The Account Coordinator is also responsible for monitoring client communications via email, providing timely responses, escalating concerns or issues, and ensuring they've relayed any critical client communication up to the relevant account teams. Ultimately, Account Coordinators are responsible for day-to-day execution of client service plans, under the guidance, leadership and direction of the account team.

*Supervisory Responsibilities:*



* None


*Duties/Responsibilities:*



* Assist the client services team with daily communication to clients and vendors by checking emails, managing media plans and managing reporting.

* Take notes for each client or vendor call, adding notes into Gainsight and assigning/completing follow-up tasks as appropriate.

* Track all vendor allocations, reallocations, unallocated funds and other critical information as assigned by the Account Director or Director of Client Services.

* Create tickets for client issues, and project manage tickets to ensure that they are being addressed/resolved (i.e. in Jira)

* Support the Account Manager to review invoices before the invoices are sent to clients for billing.

* Partners with members of the Client Finance team to manage client budgets, including support of the Sales Order/SOWBA, and PO processes.

* Budget management, and end-of-month budget confirmation with clients.

* Client services is a team sport, so Account Coordinators should be ready to support Account Managers, Account Directors and Directors of Client Services with critical action items in support of client needs, as business needs require.  Flexibility is critical.  Other duties will be assigned as needed.


*Required Skills/Abilities:*



* Interest in media planning, media buying, digital marketing, and/or digital media.  

* Basic knowledge of Excel and GSuite tools

* Excellent written and verbal communication, grammar and proofreading skills, and acute attention to detail. 

* Ability to present data and develop compelling presentations. 

* Strong organizational skills and ability to effectively prioritize tasks independently.

* Strong interpersonal, customer service, organizational and problem-solving skills

* Mathematically and technically inclined.


*Education and Experience:*



* No professional experience required.

* Up to two years of academic experience using data, analytics, and/or research to solve problems. 

* A Bachelor's degree in a related discipline is required.


*Target Salary Based on Experience*

$ 42,456 - $58,380
Recruitics offers a generous benefits package that includes: Medical, Dental, Vision, Short Term Disability, Life Insurance, Paid Time Off, Parental Leave, Flexible Spending Account, and Employee Assistance Program for all employees, as well as a 401k program, for all eligible full time employees. Applicants must be at least 18 years old to apply. Recruitics is an equal opportunity employer. We value a culture of inclusion and diversity within our workforce and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment based on race, color, national origin, sex, age, religion, disability, genetic information, sexual orientation, gender identity or expression, marital status, domestic partner status, civil partnership, status as a covered veteran, status in the Uniformed Services of the United States, citizenship and any other characteristic protected by State and Federal law.


This job has expired.

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